Polaris Bank Unveils New Mobile Banking App

Polaris Bank has unveiled its newPolaris Mobile Banking App and is offering customers, a 50% discount on all transfer fees for 30 days after registration on the app.

The Bank disclosed that the newPolaris Mobile Banking App “is now available to users on both Google Play for Android devices and the Apple App Store for iOS devices. To take advantage of the 50% discount on transfer fees, customers of the bank are encouraged to visit their respective App stores, search for “Polaris Mobile” or “Polaris Mobile Banking App” and download the app.

Speaking on the new Mobile Banking App, Polaris Bank’s Managing Director/CEO, Tokunbo Abiru explained that the launch of the new product is in line with the bank’s digital transformation plan which is to further ensure we are a future- determining bank aligned with global trends of intelligent automation.

According to Abiru: “As evolving customer preferences are enabled by new technology, we continue to seek innovative solutions that excite our customers. The Polaris Mobile therefore offers a refreshing tool to enhance the convenience and lifestyle of our customers who are always on the go.

On migrating users from the old app to the new one, the Bank’s Head, E-Business, Biodun Alli explained that “Customers who have the old app can still use it for the time being but are advised to immediately migrate to the new Mobile Banking App to experience a seamless banking experience”.

“The Bank is committed to leverage technology innovation for high quality service delivery. Thus, to aid easy customer migration and registration, we have established a support portal for branches and other support teams to assist our customers with first-level and second-level support, he disclosed.

He added that “Customers seeking additional information on the new Mobile Banking App can also walk into any of our branches nationwide and have their enquiries attended to by our customer service team. Customers with enquires can also can contact our 24-hour multilingual customer service center, the YES Centre, on: 0700-7652747 or 08069880000, or send their enquiries by email to:yescenter@polarisbanklimited.com.

Advising customers on security, the E-Business Boss, stressed that “On no condition should any customer give his/her log-in details, including passwords, to anyone – either physically, over the phone or on online platforms such as social media and messaging groups. The bank will NEVER request for such information and customer must remain security-conscious. She added that “this warning has become necessary, so that our valued customers do not fall into the hands of internet fraudsters or scammers who might pose as the bank staff or workers with the aim of swindling customers”.

Just recently, the bank,launched a Collateral-Free Salary Advance Product to Customersa customer-led product that enables employees to get up to 50%of their net monthly salary to meet basic needs before their next payday.

Polaris Bank is a customer-centric bank positioned to deliver industry-defining products, services and platforms across all the key market segments.

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Polaris Bank Sponsors Capacity Building Workshop for Journalists

Polaris Bank has explained that it organized a one-day media workshop to build the capacity of media practitioners to enhance their reportage for the good of society.

The workshop which held across the cities of Lagos, Abuja and Port Harcourt with the theme: Online Journalism in the era of fake news,  media practitioners drawn from the print, broadcast and online sectors of the media industry as participants. The participants were taken through an intense session covering: group discussion, scenario and simulation practice, best practice in media; how to spot fake news/photograph through fact-checking tools and ethics and codes of journalism.

After the opening introduction, participants during the thought-sharing session spoke on the danger posed by fake news to organizations and personal reputation and the need for media practitioners to adhere to ethics of the profession.

Explaining the essence of the workshop, the Head, Strategic Brand Management of the bank, Nduneche Ezurike said that the workshop was an expression of the bank’s commitment to good corporate  citizenship. He noted that through capacity building Polaris Bank is able to impact on the knowledge of the journalists enabling them with the desired competitive advantage in the new age. He further noted, “It also serves as a direct platform of mutual interaction between the bank and the media community”.

Earlier in his welcome address in Abuja, the bank’s Group Head, Abuja Commercial Banking, Osazuwa Igbinoba hailed the theme of the workshop, “Online Journalism Practice in an Era of Fake News”, saying it could not have come at a better time. “As bankers, we have had a fair share of fake news – an issue which has been on the front burner globally and believe that as members of the fourth estate of the realm, media practitioners owe it a duty to practice journalism responsibly for the good of society”.

Similarly while speaking on the value of the one-day media workshop in Port Harcourt, Ernest Chinwo, Chairman, Correspondent Chapel of Nigeria Union of Journalists (NUJ), Rivers State Chapter had positive view of the session, saying “it was a breath of fresh air and an ideal refresher training for his colleagues, “in the context of the fact that media practitioners hardly have time for serious reading”.

In his appraisal of the exercise, the workshop’s facilitator in Abuja, Lagos and Port Harcourt, Mr. Obe who is also the CEO of Journalism Clinic reminded journalists to always fact-check claims of either text or video made by people or sources in order to help reduce spread of fake news in the society, adding that journalists have obligation to uphold the truth at all times. He also emphasized that fact-checking has and is still the soul and fundamental pillar upon which journalism rests.

Over 54 journalists participated in the workshop which held in three locations viz; Lagos Abuja and Port Harcourt.

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Polaris Bank Restores ATM Services Nationwide

Polaris Bank has announced that its customers can now use their electronic cards at Automated Teller Machines (ATM) and can also carry out transactions at branches nationwide.

This was contained in a tweet by the Bank on Wednesday evening.

Recall that customers has been facing a major network issue across all transaction channels nationwide since Monday. Social media was also agog with comments from angry customers ever since an initial statement was made via their Twitter account, asking that customers bear with them as they resolve the issues.

Some glimmer of hope however has been restored today, as customers can now use their electronic cards at ATM’s and can also carry out transactions at branches nationwide.

The statement reads: “Sequel to our earlier notice of service disruptions owing to system maintenance, we are pleased to inform you that you can now carry out transactions using your electronic cards on ATMs or visit any of our branches.

“While we continue to work on restoration of services on the internet and mobile banking channels, we appreciate your understanding and thank you for your patience.”

 

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Polaris Bank CEO, Abiru Stresses Importance Of Capacity Building In Banking Sector

The Group Managing Director/CEO of Polaris Bank LTD., Mr. Tokunbo Abiru, has stressed the importance of staff training as the bedrock of a strong financial system and institutions.

Abiru made this known at the graduation ceremony of the first set of graduands from Polaris Business School, the Bank’s Training School in Ibadan, at the weekend.

According to the top banker, “You have to train your people properly and let them know the values that you stand for and also the kind of understanding that they must bring to bear when they are coming to the real world and the workplace, in particular ,” he emphasised.

Additionally, Mr. Abiru noted that: “The essence of today is about inculcating our values in the new set of graduates that we are bringing on board. They have to buy into the values of the institution and topmost on that is the need for them to place very high premium on ethics and what the bank and the larger financial sector stands for which is very strong corporate governance.”

Addressing the new staff who came through the popular graduate trainee route, of the combined streams 43 and 44, of the Polaris Graduate Intensive Training (PGIT) respectively, the Polaris Bank GMD, advised them to place very high premium on ethics and corporate governance as a major part of what shapes anybody’s career in an industry like the financial institution.

“You have been trained to be professionals and leaders, who will make the difference in any area of the bank you are deployed to. You are undergoing today’s graduation not because we sought to do you a favour, but because you emerged successful from amongst thousands of Nigerians that sat for the same examination”, he added.

Earlier, Polaris Bank’s Head of Human Capital Management, Mr. Taiwo Olupeka, said the 61 graduands were the successful lot among the over 20,000 applicants who sat for the bank’s recruitment test.

Olupeka described them as the ‘pioneering set’ after a very rigorous and thorough exercise, charging them to do their best to make the bank the first and leading commercial bank in the country.

The new employees who are fresh university graduates with diverse academic backgrounds and impressive academic records, have completed an intensive 9-week basic banking training program at the school based in Ibadan.

A total of 61 fresh graduands successfully passed through the rigorous academic program and have forthwith joined the workforce of the bank after the necessary basic banking training program.

Two of the new hires, Sandra Onachukwu and Chinonso Nwakaudu emerged best graduating students of the two streams and carted away the CEO prize for their brilliant efforts.

Polaris Bank, a proudly Nigerian brand parades some of the finest and smartest human capital and talents in its rank in Nigeria’s banking sector – who are passionately driving it’s vision to attain leadership status in Nigeria’s retail and commercial space

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Polaris Bank Takes Over Skye Bank

Following the withdrawal of operating license of Skye Bank Plc by the apex Central Bank of Nigeria, the Managing Director of the Nigeria Insurance Deposit Corporation (NDIC), Godwin Emefiele, has changed name of Skye Bank to Polaris Bank.

Emefiele, at a press briefing in Abuja on Friday, said an injection of N786 billion has been made into the bank with the Asset Management Corporation of Nigeria (AMCON) has been directed to commence the sale process of the bank from Monday.

The revocation of Skye Bank’s operating license follows the Central bank’s decision to pause its injection of funds processes in the lender.

The regulators maintain that customers deposits safe as management and members of staff will be retained under the new ownership structure.

Meanwhile, the share price of Skye Bank on Friday gained 4.05 percent at 77 kobo.

The stock is expected to be placed on suspension from Monday in accordance with bridge bank procedures.

 

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