Polaris Bank has announced that its customers can now use their electronic cards at Automated Teller Machines (ATM) and can also carry out transactions at branches nationwide.
This was contained in a tweet by the Bank on Wednesday evening.
Recall that customers has been facing a major network issue across all transaction channels nationwide since Monday. Social media was also agog with comments from angry customers ever since an initial statement was made via their Twitter account, asking that customers bear with them as they resolve the issues.
Thank you for your understanding.
Please bear with us. pic.twitter.com/UCaHSnvT4k
— Polaris Bank Ltd. (@PolarisBankLtd) December 4, 2018
Some glimmer of hope however has been restored today, as customers can now use their electronic cards at ATM’s and can also carry out transactions at branches nationwide.
The statement reads: “Sequel to our earlier notice of service disruptions owing to system maintenance, we are pleased to inform you that you can now carry out transactions using your electronic cards on ATMs or visit any of our branches.
“While we continue to work on restoration of services on the internet and mobile banking channels, we appreciate your understanding and thank you for your patience.”